St. John's University Athletics
Carnesecca Arena Guest Policy
St. John’s University is committed to providing guests a safe, comfortable, and enjoyable experience consistent with University values. To insure a safe and comfortable experience, guests are expected to adhere to the following policies;
Code of Conduct
The following is a partial list of prohibited items that are not permitted inside the venue. St. John’s University Management reserves the right to prohibit other items as deemed necessary.
Code of Conduct
- Guests will be treated in a courteous, professional, and respectful manner by all St. John’s University staff.
- Guests shall be respectful of others around them.
- Guests shall avoid blocking the view of other guests and avoid excessive standing.
- Guests shall not interfere with the event, the performers, or the athletes in any way.
- Guests shall refrain from using foul/offensive language, fighting, obscene or taunting gestures, throwing objects, and engaging in other behavior detrimental to the experience of other guests.
- Guests shall not stand on seats or any other building structure.
- Guests shall not stand in the aisles or walkways.
- Guests shall not occupy a seat or remain in an area for which they do not possess a valid ticket and shall provide their ticket upon request.
- As required by the City of New York, guests shall not smoke anywhere in our facilities.
- The distribution of promotional items, flyers, handbills or printed materials is not permitted. In addition, vending, peddling, or product sampling is not allowed.
- Public Safety utilizes walk-through metal detectors, metal detecting wands, and other security measures. All bags are subject to search prior to entry. There is no bag/coat check provided at Carnesecca Arena.
- Guests who exit the venue will not be permitted re-entry.
- Guests are encouraged to report inappropriate or offensive behavior, as well as any unsafe or suspicious activity to an Usher or Public Safety Officer.
- Guests shall comply with requests and directions from arena staff regarding arena operational and emergency procedures.
- Guests in violation of the above policies are subject to ejection without refund and possible revocation of season ticket and/or future ticket privileges. Violations of New York State and New York City rules, regulations, and laws may result in possible arrest and prosecution.
The following is a partial list of prohibited items that are not permitted inside the venue. St. John’s University Management reserves the right to prohibit other items as deemed necessary.
- Weapons of any kind.
- Backpacks, unless able to be stored under seat.
- Any Bag larger than 16”X16”X8.
- Signs/Flags/Banners larger than 11”X17” and any fixed poles
- Noise making devices
- Laser pens
- Fireworks
- Beach balls, Projectiles, or Balloons
- Selfie Sticks
- Video Cameras/Recording Devices, as well as mono/tripods or other professional camera equipment.
- Alcohol
- Illegal drugs or substances
- Outside Food and Beverages. Guests will be permitted to bring in one, soft, plastic, factory sealed water bottle of 20 ounces or less.
- Hoverboards/Skateboards
- Strollers
- Masks or Costumes
- Animals (Service Animals Exempt)
- Exceptions will be made for those with medical requirements and/or special needs.